Resolve expensive healthcare problems before they become bigger problems.
The Patient Insider helps you understand what is happening, find the right next step, take action and track the problem through resolution.
I'm caring for someone else
Step-by-step guidance
Understand your options and what to do next.
Ready-to-use tools
Letters, checklists, calculators and trackers to take action.
Trusted information
Practical, independent and easy to understand.
Your privacy matters
Some tools run locally and don't require an account. Review each tool's privacy notice before entering personal information.
Healthcare, untangled
What do you need help with today?
Choose the option that best describes your situation. We'll guide you from there.
I received a medical bill
Understand the charges, check for errors and explore options for lowering your bill.
Review my bill optionsMy insurance denied something
Understand the denial, appeal your decision and fight for coverage.
Challenge the denialI'm having trouble accessing care
Find a doctor, reduce wait times or resolve referral delays.
Find my next stepI need to organize my care
Track treatments, medications, results and important information.
Organize my careI'm caring for someone else
Caregiver guides, checklists, decisions and support resources.
Get caregiver helpFree Tools to Understand Your Problem
Quick, easy tools to help you assess and get clarity.
Medical Bill Error Risk Screener
Out-of-Pocket Cost Calculator
Caregiver Burden Assessment
My Care Plan & Checklist
Ready to Resolve It? (Premium)
Go beyond information. We help you take action and track your issue to resolution.
Medical Bill Resolution
Analyze your bill and EOB, get guidance, generate letters and track your case.
PREMIUMInsurance Denial Resolution
Understand your denial, build your appeal, submit and track your case.
PREMIUMCare Access Resolution
Overcome wait times, referral barriers and delays to the care you need.
PREMIUMMedication Access Resolution
Lower your medication costs, resolve coverage issues and find assistance programs.
PREMIUMThe Medical Bill Toolkit
Everything you need to check, appeal, reduce and negotiate a medical bill — in one place.
Medical Bill Analyzer
Upload your bill and get a line-by-line breakdown of charges, codes and likely errors.
Analyze my billBill Denial Appeal
Build and send an effective appeal when a charge is denied or disputed.
Start my appealCharity Care Finder
Find hospital financial assistance and charity care programs you may qualify for.
Find assistanceNegotiation Script Generator
Get a personalized script for negotiating your bill with providers or collections.
Build my scriptPatient First
We work for you, not the system.
Private & Secure
Your information is encrypted and protected.
Expert Reviewed
Our content is written and reviewed by healthcare and patient advocates.
Real Solutions
Actionable guidance that helps you get results.