What is a copay?
Same word, different price depending on where you go.
A copay is fixed — but "your copay" isn't one number. This guide shows how copay amounts escalate by care setting, and a few nuances that catch people off guard.
Show me the copay tiers ↓Quick recap
A copay is a fixed amount you may pay for a specific covered service. Need the basics and a dollar example? See the full breakdown → — this page goes deeper into how copays actually vary.
Copay amounts by care setting
Illustrative ranges only — your specific plan sets the actual amounts.
Telehealth visit
Virtual care, non-urgent
Primary care visit
Your regular doctor
Specialist visit
Referral-based care
Urgent care
Non-emergency, same-day
Emergency room
Often waived if admitted
The pattern generally holds: more urgent or specialized care tends to carry a higher copay.
Does my copay count toward my deductible?
It depends on your plan
Some plans count copays toward your deductible; others treat them entirely separately. Both are common — check your Summary of Benefits and Coverage rather than assuming either way.
Prescription copay tiers
Tier 1 — Generic
Usually the lowest copay, often $10–$20.
Tier 2 — Brand name
Higher than generic, often $30–$60.
Tier 3+ — Specialty
Highest tier, sometimes coinsurance instead of a flat copay.
Where patients get tripped up
"My copay is the same everywhere."
It generally varies by care setting — primary care, specialist, urgent care, and ER often all differ.
"Paying my copay means the visit is fully paid for."
A copay covers the visit itself — additional services during that visit (tests, procedures) may have separate costs.
"My ER copay always applies."
Many plans waive the ER copay if you're admitted to the hospital — check your specific plan.
"Copay and coinsurance are interchangeable terms."
A copay is a fixed amount; coinsurance is a percentage that scales with the service's cost.
Mostly a private-plan concept
For core medically necessary doctor and hospital care, provincial/territorial public health insurance generally doesn't use copays. They're more common on the private or workplace benefits layer — for example, a fixed copay per prescription — and work similarly to the concepts on this page.
What are you trying to do?
See the full cost-sharing breakdown
Read the guide →Understand my deductible
Read the guide →Understand coinsurance
Read the guide →Check if a service is covered
Read the guide →Understand a bill
Read the guide →Understanding out-of-pocket maximums
Common questions about copays
Do I pay my copay before or after the visit?+
Usually at check-in, though some offices bill it afterward — either way, it's generally due regardless of what happens during the visit.
Can a provider charge more than my copay?+
For the covered visit itself, generally no if they're in-network — but additional services beyond the base visit may have separate costs.
Does my copay count toward my out-of-pocket maximum?+
Generally yes — most copays count toward your out-of-pocket maximum, even if they don't count toward your deductible.
Why was I charged coinsurance instead of a copay?+
Some plans use coinsurance instead of a flat copay for certain services — check your Summary of Benefits and Coverage for which applies to which service.
Know your tiers. Avoid the surprise.
Checking which tier applies before you go can save you from an unexpected copay.