The Patient Insider
Extended Benefits Optimizer | The Patient Insider
Not medical or financial advice — planning tool only. In an emergency, call 911.
THE PATIENT INSIDER — CANADA GUIDE · PRIVATE OPTIONS TOOL

Extended Benefits Optimizer

Most people use a fraction of what their extended health plan actually covers. A checklist for finding the coverage you're already paying for.

Start with your plan booklet, not your memory

Extended health plans change coverage details, annual maximums, and eligible providers more often than most plan holders realize. Before assuming something isn't covered, pull your actual plan document (usually available through your insurer's member portal) rather than relying on what you remember from when you enrolled.

Coverage checklist — categories people commonly under-use

Paramedical services (physiotherapy, massage therapy, chiropractic, psychology, naturopathy)Often has a separate annual maximum per practitioner type — check each one individually, not just a combined total
Mental health / counselling coverageFrequently increased in recent years — confirm your current maximum, as many plans have raised these limits
Vision careOften includes eye exams separately from glasses/contacts — check if you're using both allowances
Dental — major and preventive splitsPreventive (cleanings, exams) and major (crowns, root canals) usually have different coverage percentages and separate maximums
Prescription drug coverage — generic vs. brand policyAsk your pharmacist to check for a covered generic before assuming a prescription isn't covered
Medical equipment and supplies (orthotics, braces, CPAP supplies, mobility aids)
Travel health coverage, if included in your extended plan

If you have two plans: coordination of benefits

If you and a spouse or partner both have extended health coverage through separate employers, you may be eligible for coordination of benefits — submitting a claim to your own plan first, then the remainder to the second plan, which can significantly increase your total effective coverage. This isn't automatic; you typically need to register both plans with each insurer and follow the correct submission order.

Submission order matters

Generally, submit to your own plan first, then the leftover balance to your spouse's plan — reversing the order can reduce what's reimbursed.

Children's claims

Coordination rules for dependent children often follow the "birthday rule" — whichever parent's birthday falls earlier in the calendar year is typically the first payer.

Before your plan year resets

Most extended benefit maximums reset annually and don't roll over — meaning unused coverage simply disappears rather than carrying forward. If you have appointments or purchases you've been putting off (a new pair of glasses, a physiotherapy course, a dental cleaning), check your renewal date and use remaining coverage before it resets rather than after.

Important: this is a planning tool, not financial or insurance advice

The Patient Insider is not an insurer, financial advisor, or benefits administrator. This checklist is general educational information. Actual coverage, maximums, and coordination-of-benefits rules vary by insurer and plan — confirm your specific plan details directly with your insurer or HR department.

If this is a medical emergency, call 911 or go to your nearest emergency department now. Do not use this page to delay urgent care.

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